Data Protection

Privacy Policy dolar99 — How We Protect Your Data

At dolar99, user privacy is not just a compliance obligation — it is a core value we uphold. This page clearly and transparently explains how we collect, use, store, and protect your personal data as a user of our platform.

Last updated: 1 January 2026

Six Promises from dolar99 to Every User

Before reading the detailed terms, here is a summary of our commitment to protecting your privacy.

Full 256-bit SSL Encryption

All data transmitted between your device and dolar99 servers is protected with bank-grade integrated encryption. No third party can intercept your communications.

No Data Sales to Advertisers

Dolar99 has never and will never sell, rent, or share your personal data with any third party for marketing or advertising purposes without your consent.

Control Is in Your Hands

You have the full right to access, correct, or request the deletion of your personal data. This process can be initiated by contacting our support team.

Secure Data Storage

Your data is stored on servers protected by multiple layers of physical and digital security. Internal access is strictly limited and monitored.

Reasonable Retention Period

Your data is retained only for as long as necessary for the stated purpose or as required by law. After that, it is securely disposed of.

Breach Notification

In the event of any security breach involving your personal data, dolar99 will notify you within a reasonable timeframe in accordance with applicable regulations.

Note: This Privacy Policy is part of Terms and Conditions dolar99. By using our platform, you agree to our processing of your personal data as described here. Please read this document carefully.

1

Introduction

Dolar99 ("we", "Platform") respects the privacy of all our platform users and is committed to protecting your personal data. This Privacy Policy describes our practices for collecting, using, disclosing, and protecting the information you provide to us when using the dolar99.pro website, the dolar99 mobile app, and all related services.

This policy applies to all users of the dolar99 platform regardless of whether you access it via web browser, Android app, or iOS app. Your continued use of our platform signifies your acceptance of this Privacy Policy in its most current version.

We have written this policy in plain language because we believe every user deserves to know exactly what happens with their data — without having to wade through complex legal text.

2

Personal Data We Collect

We only collect data that is genuinely necessary to operate the platform and provide you with a quality service. Below are the types of data collected:

Data Type Example Primary Purpose
Identity Full name, IC number, date of birth KYC verification, fraud prevention
Contact Phone number, email address Account communications, security notifications
Finance Bank account details, transaction records Deposit and withdrawal processing
Technical IP address, device type, browser Security, fraud detection
Usage Gaming history, session duration, login frequency Product improvement, responsible gaming
Location Access country/region (not precise GPS) Geo-restriction compliance, security

We also collect data automatically when you use our platform, including technical logs, performance data, and session information. This data is used solely for technical and security purposes.

3

How We Use Your Data

The data we collect is used exclusively for the following legitimate and stated purposes:

  • Service provision: To enable you to use all features of the dolar99 platform, including playing games, making deposits, and withdrawing your winnings;
  • Identity verification: Ensuring only verified users who meet the age eligibility requirements can access the platform;
  • Financial processing: Verifying and processing all deposit and withdrawal transactions securely;
  • Customer support: Enabling our team to assist you with inquiries, complaints, or technical issues;
  • Platform security: Detecting and preventing fraudulent activity, money laundering, and security breaches;
  • Legal compliance: Meeting reporting obligations to the relevant authorities when required by law;
  • Product improvement: Analysing usage patterns in aggregate (not individually) to improve the user experience;
  • Service communications: Sending important notifications related to your account, security, or changes to terms.

Regarding Marketing Communications: We only send promotional emails or offer-related notifications to users who have consented to receive them during registration or through account settings. You may unsubscribe at any time.

4

Data Sharing & Disclosure

Dolar99 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, in certain limited situations, we may need to share your data with the following parties:

  • Payment service providers: Information required to process your deposits and withdrawals is shared with the relevant banks and digital wallet operators;
  • Game providers: Minimum data required to operate games is shared with game software providers such as Pragmatic Play, Evolution Gaming, and PG Soft;
  • Technical service providers: Companies providing hosting infrastructure and cybersecurity services may have access to certain data, but are bound by strict confidentiality agreements;
  • Legal authorities: We will disclose data when required by a court order, writ, or lawful request from a law enforcement agency.

All third parties with whom we share data are bound by strict data protection agreements and are not permitted to use your data for any purpose other than those specified.

5

Data Security

Dolar99 invests seriously in data security infrastructure. The protective measures we implement include:

  • 256-bit SSL Encryption for all communications between users and our servers;
  • Static data encryption for all sensitive data stored in our databases;
  • Role-based access control — only authorised staff who require access for specific tasks may view user data;
  • 24/7 security monitoring using automated intrusion detection systems;
  • Regular security audits by independent third parties to identify and address vulnerabilities;
  • Two-factor authentication (2FA) for staff access to internal systems.

While we take all reasonable steps to protect your data, no digital system can guarantee one hundred percent security. If you suspect that your account or data has been compromised, please contact our support team immediately.

6

Cookies & Tracking Technologies

The dolar99 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The cookies we use fall into three categories:

  • Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality;
  • Analytics cookies: Used to understand how users interact with the platform in aggregate. This data helps us improve our product. You can disable these cookies through your browser settings;
  • Preference cookies: Allowing the platform to remember your preferences such as language and display settings for a more personalised experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to use certain platform features.

Mobile App: The dolar99 mobile app uses device identifiers and in-app usage data for purposes similar to web cookies. You can manage these permissions in your device's privacy settings.

7

Your Rights Regarding Personal Data

As a dolar99 platform user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Your Rights Over Personal Data at dolar99

Right of Access

You have the right to request a copy of the personal data we hold about you. This request will be processed within 30 days.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction free of charge.

Right to Erasure

In certain circumstances, you may request the deletion of your data. However, some data must be retained to comply with legal obligations.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing at any time.

Right to Restriction

You may request that we restrict the processing of your data while we investigate a related data dispute.

Right to Portability

You have the right to receive your data in a machine-readable format for transfer to another platform if you wish.

How to Exercise Your Rights: To submit any privacy rights request, contact the dolar99 support team via live chat within the platform or email [email protected]. We will process your request within 30 business days and may require identity verification before responding.

8

Child Data Protection

The dolar99 platform is exclusively for adult users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.

If we discover or are notified that we have collected data from an underage child, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their minor child has registered an account at dolar99 should contact us immediately through our support team.

9

Amendments to This Privacy Policy

Dolar99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technology we use, new legal requirements, or other operational reasons. Any material changes will be communicated to users via:

  • A clear notice on the platform's home page;
  • Email notification to the registered address (for major changes);
  • Update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Your continued use of the dolar99 platform after any changes to this Privacy Policy take effect constitutes your acceptance of the amended policy.

Your Choices: If you disagree with any changes to this Privacy Policy, you have the right to stop using the platform and request account closure. Any real money balance in your account will be processed for withdrawal in accordance with standard procedures.

10

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you can reach us through the following channels:

  • Live Chat: The fastest way — available 24/7 directly within the dolar99 platform after logging in to your account;
  • Email: [email protected] — our team will respond within 1–3 business days;
  • FAQ: Visit page FAQ us for answers to the most frequently asked questions about privacy and security.

We take every privacy inquiry seriously and are committed to responding accurately, clearly, and within a reasonable timeframe. Your concerns are our priority.

Your Data Is Safe. Your Platform Is Trustworthy.

Dolar99 protects your privacy to the highest security standards. Register today and enjoy a safe, fair, and entertaining experience.

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